Ideas’ inclusive ticket counter design was presented to delegates as part of the Station Design conference programme. The Fifth International Rail Human Factors Conference was held in London between 14th and 17th September 2015. The event focusses on rail ergonomics/human factors – http://www.rssb.co.uk/railhf2015
Keith Lovelace: co-author of a White Paper entitled: Inclusive Design; Ticket Sales Counter and Staff Sales Workstations for Network Rail Stations, was presented at one of the conference sessions. The paper is available on request from Ideas Limited.