Customer counters or physical touch-points can often be the first point of contact with your customers reflecting your organisation’s values and branding. They can also be recognised as a destination to meet people and seek assistance.
Whether it is a ticket office, retail counter, reception or information desk, the design criteria can be complex and challenging. These can be multi-functional working areas combining administrative and transaction activities requiring a high level of technology and equipment integration. They need to be both functional and sometimes offer an aesthetic appeal as a design statement.
Our award winning and patented counter system has been designed to provide you with the certainty that you expect complying with all the applicable legislation, standards and guidance. Inclusively designed suitable for both ambulant standing people, wheelchair users and people of short stature. Cost savings can be achieved through its innovative design by removing the need for a dedicated lower counter often referred to as the 'wheelchair' or 'disabled counter'. Our products and custom solutions are underpinned by ergonomics and inclusive design philosophy and technology integration.